Frequently asked questions
How much does shipping cost and how long does it take?
We are proud to offer free worldwide shipping on all orders. Delivery time: 6-15 business days, depending on where you are in the world. We aim to ship all orders from our warehouse within 24 hours.
Where is my order?
Chances are your OpenPong set is on its way to you now. Unfortunately, sometimes there can be unexpected delays, but we apologize for that. You should have received an email with your tracking number after completing your order. You should receive an email with tracking information within 3 business days of placing your order. If you have not received a tracking link, please contact service@openpong.de and we will help you find those details.